Three Levels of Competence
Competence can be divided into three different levels. The first level consists of common knowledge or liberal education, which includes self esteem, willingness to understand, critical thinking,...
View ArticleFuture of Work (# 2)
What is the Future of Work? Regarding this issue I was interviewed by Welcome to Finland magazine some months ago.It has been said that the future worker is either in a big trouble or the winner of his...
View ArticleFuture of Work (# 3)
I still want to comment the thematics and current discussions regarding the future developments of work? I was interviewed by Welcome to Finland magazine some months ago and asked to tell my views and...
View ArticleShould service design explain everything or become obsolete?
Is the goal of service design communication and education to make service design a part of the working culture of all organisations and decision-making and to incorporate it as a part of all...
View ArticleWhat Competences are of Interest to Service Design Agencies?
Service designers Esa Rauhala (CEO) and Reima Rönnholm from Palmu Inc. state that it would be good for potential recruits to have some education in the basics of service design, but that potential...
View ArticlePotential need for Service Design in Film Industry
Traditionally the film industry has been lacking in people who carry the responsibility for the realisation of customers’ needs. Directors have had the main role in answering customers’ needs. Service...
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